Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Thermo Scientific™ GLP Certification in US, Verification wrt EN12469 Standard and Preventive Maintenance for Biosafety Cabinet (In Warranty)
This GLP service plan supports a Biosafety Cabinet during the in-warranty period. Customers benefit from priority Corrective Maintenance support, all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ Micro and Small Bench Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ Micro and Small Bench Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Thermo Scientific™ GLP Startup, Certification in US, Verification wrt EN12469 Standard in Europe, and Preventive Maintenance for Biosafety Cabinet (New Product)
This GLP service plan supports a standard Biosafety Cabinet during the new product stage. Customers benefit from priority Corrective Maintenance support, all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Academic Service Plan for Standard Lab Equipment (10 to 19 Units)
The Academic Service Membership is designed to minimize service costs for academic labs and hospitals.
Unity Lab Services™ Academic Service Plan for Premium Lab Equipment (10 to 19 Units)
The Academic Service Membership is designed to minimize service costs for academic labs and hospitals.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Cold Storage Unit (New Product)
This GLP service plan supports a Cold Storage equipment during the new product stage. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Incubator (After Warranty)
This GLP service plan supports Incubators during after-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Centrifuges Separations Products Scheduled Care, 60K-80K
Customers have the peace of mind that they have the support of industry experts and the convenience of priority electronic or telephone support as often as they need it so that their instruments remain up to date with the latest software advancements.
Unity Lab Services™ Total Care Warranty for Thermo Scientific ULT Freezers
ULS COVID support plan for Thermo Scientific ULT freezers less than 2 years old. Includes 24/7 support, proactive 2 day onsite response time, unlimited priority access to OEM-certified technicians and 1 preventative maintenance visit.
Unity Lab Services™ COVID Total Care Service Plan for Thermo Scientific Laboratory Refrigerators and Freezers
ULS COVID support plan for Thermo Scientific ULT freezers where factory warranty is expired. Includes 24/7 support, 2 day onsite response time, unlimited priority access to OEM-certified technicians and 1 wellness check.
Unity Lab Services™ COVID Total Care Warranty for Thermo Scientific Laboratory Refrigerators and Freezers
ULS COVID support plan for Thermo Scientific refrigerators/freezer less than 2 years old. Includes 24/7 support, 2 day onsite response time, unlimited priority access to OEM-certified technicians and 1 preventative maintenance visit.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Plus Centrifuge (New Product)
This GLP service plan supports centrifuge plus (Superspeed/Ultra) during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Start-up Service (Dual CO2 Incubators)
New equipment start-up service for dual unit CO2 incubator (covers both units); Equipment is required to be final assembled and stacked in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Speed Vacs
Provides support post factory warranty. Includes two day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Water Purification System (After Warranty)
This GMP service plan supports water purification device during after warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.